PRIVACY & DATA POLICY

Effective Date: January 13, 2025

At Buried in Work, protecting your personal information is our priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or make purchases. Please read this carefully. By using the Site, you agree to the terms outlined in this policy.

Quick Summary

We collect information to provide our services, process orders, and improve your experience. Sensitive information (e.g., estate details, legacy data) is stored separately with restricted access, retained only as long as necessary, and non-order-related items are automatically deleted monthly. We notify users in the event of a data breach.

What Information We Collect

We collect the following types of information depending on your interaction with the Site:

  • Personal Information: Includes name, email, phone number, billing and shipping address, and payment confirmation.
  • Account Information: Includes username, password, and security questions to help secure your account.
  • Order Information: Includes details necessary to process purchases, such as product selection, payment details, and order history.
  • Sensitive Information: Includes estate planning details, legacy data, or similar information shared when using specific services (e.g., creating an Executor’s Summary Report).
  • Usage Data: Automatically collected details about how you interact with the Site, such as IP address, browser type, and activity on the website.
  • Third-Party Information: We may collect information from service providers, such as Shopify for order fulfillment or payment processors for transaction details.

How We Use Your Information

We use the information collected to:

  • Process orders, fulfill requests, and provide personalized services.
  • Communicate with you about your account, transactions, and updates.
  • Enhance your experience on the Site by analyzing usage patterns.
  • Protect against unauthorized activity, fraud, or misuse of our services.
  • Develop new features, improve existing ones, and optimize services.
  • Comply with legal obligations, resolve disputes, and enforce agreements.

Sensitive Information Handling

Sensitive information, such as estate or legacy data, is handled with the highest level of care. This information is stored separately from general data, and access is restricted to authorized personnel. Sensitive information is retained only for the time necessary to create requested products, such as Executor’s Summary Reports. While basic order information is retained for record-keeping and compliance purposes, sensitive information is automatically deleted from the systems used to create the products on a monthly basis if it is not tied to an active order.

Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve website functionality and personalize your experience.
  • Analyze user behavior for troubleshooting and optimization.
  • Deliver relevant advertisements based on your preferences.
    You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.

Data Security and Breach Notifications

We prioritize the security of your information by implementing robust safeguards, including encryption, access controls, and secure hosting environments. All data is hosted in U.S.-based data centers managed by DigitalOcean, a trusted provider known for its strong security protocols. Additionally, we use third-party software to enhance our services and take diligent steps to vet these platforms to ensure they meet industry standards for data protection and compliance.

While no system can be guaranteed completely secure, we continually monitor and update our security practices to mitigate risks. In the rare event of a data breach, we are committed to promptly notifying affected users and taking all necessary corrective actions to protect your information.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party companies supporting our operations, such as payment processors, IT support, and shipping partners.
  • Affiliates: Within our corporate group to improve and deliver services.
  • Legal and Compliance: Authorities or entities as required to comply with laws or legal requests.
  • Business Partners: Trusted partners for co-branded services or marketing, with your consent.
  • Mergers and Acquisitions: In connection with a business transaction, such as a merger or sale of assets.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of the data we hold about you.
  • Restrict or object to the processing of your data.
  • Withdraw consent for marketing communications.

To exercise your rights, contact us at legal@buriedinwork.com. We may need to verify your identity before processing your request.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Sensitive information is deleted monthly if not tied to active orders.

Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, legal requirements, or services. Updates will be posted on the Site with the revised “Effective Date.”

Contact Us

For questions or concerns about this Privacy Policy, contact us at