Financial Literacy For Spouses

Avoiding Financial Scams and Fraud

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Financial Literacy For Spouses Course

  • Gain clarity on household finances and accounts.
  • 5 live online sessions, with recorded sessions available for flexible, on-demand viewing.
  • Guidance informed by the steps below.

Part 1: Understanding Financial Scams and Fraud

Financial scams and fraud schemes are designed to trick individuals into revealing personal information, sending money, or granting access to sensitive accounts. Scammers continuously evolve their tactics, making it crucial to understand how these schemes work and what risks they pose.

1: What Are Financial Scams and Fraud?

A financial scam is a deceptive attempt to steal money or personal information, often by impersonating a trusted person or organization. Fraud occurs when someone intentionally deceives another for financial gain. Both can lead to:

  • Loss of money that is often difficult to recover.
  • Stolen personal information that can be used for identity theft.
  • Compromised accounts that scammers can use to access your finances.
  • Emotional distress from being manipulated or misled.

2: The Growing Threat of Financial Scams

Technology has made financial transactions more convenient, but it has also opened the door for more sophisticated fraud. Scammers use phone calls, emails, fake websites, and even artificial intelligence to target victims.

  • Online scams are increasing: Fake emails, text messages, and phishing attacks are among the most common fraud tactics.
  • Scammers prey on emotions: They often use fear, urgency, or excitement to manipulate people into acting quickly.
  • Anyone can be a target: While seniors are frequently targeted, people of all ages fall victim to scams.

3: Common Ways Scammers Operate

Understanding the methods scammers use can help you recognize a potential scam before you become a victim.

  • Impersonation scams: Scammers pose as government agencies, banks, or family members in need of urgent help.
  • Phishing attacks: Fake emails or texts trick you into clicking links or providing login credentials.
  • Investment fraud: Scammers promise high returns with little or no risk.
  • Online shopping scams: Fake websites sell products that never arrive.
  • Payment fraud: Requests to send money via wire transfers, gift cards, or cryptocurrency are red flags.

4: Why Scams Work

Scams are successful because they manipulate common human instincts. They:

  • Create urgency by making you feel like you must act immediately.
  • Appear legitimate by impersonating real companies, organizations, or loved ones.
  • Exploit trust by pretending to be someone you know or a company you already do business with.

Part 2: Common Types of Scams to Watch For

Scammers use a variety of tactics to deceive individuals into giving away money, personal information, or access to financial accounts. While new scams emerge constantly, many follow familiar patterns. Recognizing these common scams can help you stay one step ahead and avoid falling victim.

1: Imposter Scams

Scammers pretend to be someone you trust to manipulate you into sending money or sharing sensitive information.

  • Government Scams: Calls or emails claim to be from the IRS, Social Security Administration, or Medicare, demanding immediate payment or personal information.
  • Tech Support Scams: Fake IT professionals claim your computer has a virus and pressure you into granting remote access or paying for unnecessary services.
  • Family Emergency Scams: Scammers pretend to be a relative in distress, often claiming they need money for bail, hospital bills, or travel expenses.

How to Spot It: Legitimate agencies will never demand immediate payment or ask for sensitive information over the phone. Verify family emergencies by contacting the person directly through a trusted number.

2: Phishing and Email Scams

These scams involve fraudulent emails, text messages, or websites designed to trick you into providing login credentials, credit card details, or personal information.

  • Bank or Credit Card Phishing: Fake emails claim there is an issue with your account and urge you to log in through a fraudulent link.
  • Delivery Scams: You receive a text or email about a missed package with a link that steals personal information.
  • Fake Subscription Renewals: Emails warn you about an expiring service (like Netflix or Amazon) and direct you to a fraudulent payment page.

How to Spot It: Look for misspellings, generic greetings, and unexpected urgency. Always log in directly through the official website rather than clicking on links in emails.

3: Phone and Text Message Scams

Scammers use robocalls, fake caller IDs, and text messages to create a sense of urgency.

  • Bank Fraud Calls: You get a call claiming unauthorized transactions have been made on your account, urging you to provide verification details.
  • Social Security and IRS Scams: A caller claims you owe taxes or that your Social Security number has been suspended.
  • Lottery and Sweepstakes Scams: You are told you won a contest but must pay a fee to claim your prize.

How to Spot It: Legitimate organizations do not call demanding immediate payment or personal details. If unsure, hang up and contact the organization directly using their official number.

4: Investment and Ponzi Schemes

Scammers lure victims with promises of high returns with little or no risk.

  • Ponzi Schemes: Fraudulent investments use money from new investors to pay previous investors, eventually collapsing.
  • Cryptocurrency Scams: Fake investment platforms promise huge profits but steal deposited funds.
  • Real Estate Scams: Fraudulent rental listings or property investment deals require upfront payments before disappearing.

How to Spot It: Be cautious of guarantees of high returns, pressure to invest quickly, or offers that seem too good to be true.

5: Online Shopping and Marketplace Scams

These scams take advantage of buyers or sellers on e-commerce and resale platforms.

  • Fake Online Stores: Websites look legitimate but steal payment information or never deliver products.
  • Overpayment Scams: A scammer “accidentally” overpays for an item and requests a refund, but the original payment was fraudulent.
  • Fake Rental Listings: Scammers post fake apartment or vacation rental listings and ask for upfront deposits.

How to Spot It: Avoid deals that require wire transfers, prepaid gift cards, or cryptocurrency. Research sellers and check reviews before making purchases.

6: Charity and Disaster Relief Scams

Scammers take advantage of natural disasters or humanitarian crises by posing as legitimate charities.

  • Fake Donation Requests: Scammers pressure you to donate to a cause without providing verifiable details.
  • Crowdfunding Scams: Fake GoFundMe or fundraising campaigns mislead donors about where the money is going.

How to Spot It: Only donate to well-known charities and verify crowdfunding requests before contributing.

Part 3: How to Spot Red Flags of a Scam

Scammers rely on deception, urgency, and emotional manipulation to trick people into giving away money or sensitive information. Knowing the warning signs of a scam can help you recognize fraudulent schemes before falling victim. If something feels suspicious, trust your instincts and take time to verify the legitimacy of the request.

1: Unsolicited Contact Asking for Money or Personal Information

Scammers often reach out unexpectedly through phone calls, emails, text messages, or even social media.

Red Flags:

  • You receive a call, email, or text from someone claiming to be from the IRS, Social Security Administration, or a bank requesting immediate action.
  • A company or individual contacts you about winning a prize, inheritance, or investment opportunity that you never applied for.
  • You are pressured to provide personal details like your Social Security number, bank account number, or passwords.

What to Do:

  • Do not provide personal or financial information to unknown contacts.
  • Hang up and call the company or agency directly using an official number.
  • Check official websites to verify whether the message is legitimate.

2: Pressure to Act Immediately

Scammers use urgency to create panic and prevent victims from thinking critically before acting.

Red Flags:

  • The caller says your bank account has been compromised and you must “verify” your identity immediately.
  • You are told you owe money and must pay immediately to avoid arrest, a lawsuit, or service disconnection.
  • A charity, family member, or business insists on an urgent payment without allowing time for verification.

What to Do:

  • Take a step back and verify the situation before responding.
  • Real government agencies, banks, and charities do not demand immediate action over the phone.

If pressured to pay quickly, it is likely a scam.

3: Requests for Unusual Payment Methods

Scammers prefer payment methods that are difficult to trace or reverse.

Red Flags:

  • You are asked to send money via wire transfer, cryptocurrency, prepaid debit cards, or gift cards.
  • Someone asks you to deposit a check and wire the excess amount back.
  • A seller requests a peer-to-peer payment (like Zelle, Cash App, or Venmo) but refuses to meet in person or provide tracking details.

What to Do:

  • Only use secure, traceable payment methods for purchases and donations.
  • Avoid wiring money or paying with gift cards, as these are common scam tactics.
  • Never cash a check from someone you do not know.

4: Too-Good-To-Be-True Offers

If something sounds too good to be true, it probably is.

Red Flags:

  • A job, loan, or investment opportunity guarantees high returns with no risk.
  • You are offered a large sum of money in exchange for an upfront payment.
  • You are told you won a prize, but you must first pay taxes or fees to claim it.

What to Do:

  • Be skeptical of deals that promise easy money with little effort.
  • Research the company or person making the offer before sending any money.
  • If someone claims you have won a prize but you never entered, it is likely a scam.

5: Poor Grammar, Spelling Errors, or Unusual Formatting

Many scams originate from overseas, and poor language quality can be a giveaway.

Red Flags:

  • Emails or messages contain strange phrasing, misspellings, or unusual formatting.
  • A business email address does not match the official website domain.
  • A text message includes a suspicious-looking link.

What to Do:

  • Ignore emails or messages that seem unprofessional or poorly written.
  • Hover over links (without clicking) to check if the URL matches the sender’s website.
  • Delete and block suspicious messages.

6: No Way to Verify Legitimacy

Legitimate businesses, organizations, and government agencies have ways to confirm their identity. Scammers often do not.

Red Flags:

  • The person contacting you refuses to provide a callback number or physical address.
  • Searching for the company or phone number online reveals scam reports.
  • The request lacks official documentation or references.

What to Do:

  • Look up the company or agency’s official contact information and verify the request independently.
  • If the person claims to be a friend or family member, call them directly to confirm.
  • Be cautious of vague or unverifiable details.

7: Always Check the Actual Email Address, Not Just the Name

Scammers often disguise their emails to look like they are coming from legitimate sources, such as banks, government agencies, or well-known companies. They may spoof the display name so that it appears to be from a trusted sender, even though the actual email address is fake.

Red Flags:

  • The sender’s name looks correct, but the email address does not match the official domain (e.g., an email claiming to be from “Amazon Support” but sent from amazoncustomerservice123@gmail.com instead of @amazon.com).
  • The email address contains extra characters, misspellings, or random numbers (e.g., support@paypal-verification123.com instead of @paypal.com).
  • The email asks you to click a link or download an attachment without clear context.

What to Do:

  • Always click on or hover over the sender’s name to reveal the full email address.
  • Compare the email domain to the company’s official website (e.g., banks and large companies will never send emails from a Gmail, Yahoo, or Outlook address).
  • If unsure, visit the official website directly and contact customer service to verify the message.
  • Never click links or open attachments from suspicious emails.

Part 4: What to Do If You Suspect or Fall Victim to a Scam

If you suspect a scam or realize you have been scammed, taking immediate action can help minimize financial damage, prevent identity theft, and increase the chances of recovering lost funds. Whether you avoided the scam in time or unknowingly provided information, knowing what steps to take is critical.

1: Stop Communication Immediately

If you suspect a scam:

  • Do not respond to emails, texts, or calls from the scammer.
  • Block the phone number, email address, or social media account.
  • If you already engaged, stop any further communication to avoid more damage.

Scammers rely on continued conversations to pressure victims, so cutting off contact is the first step in preventing further harm.

2: Secure Your Accounts

If you provided financial or personal information, take immediate steps to protect your accounts:

  • Change passwords for any affected accounts, especially if you used the same password elsewhere.
  • Enable multi-factor authentication (MFA) to add an extra layer of security.
  • Monitor your bank and credit card statements for unauthorized transactions.
  • Freeze or lock your credit if sensitive financial information was exposed.

If login credentials were stolen, updating passwords and securing accounts quickly can prevent further unauthorized access.

3: Contact Your Bank or Credit Card Company

If you sent money or provided financial details, notify your bank or card issuer immediately.

  • For credit card scams: Report fraudulent charges—most credit cards offer fraud protection.
  • For bank account fraud: Contact your bank to dispute unauthorized transactions and possibly freeze the account.
  • For wire transfers: If you sent money via wire transfer, report it immediately. Banks may be able to reverse the transfer if caught quickly.
  • For gift card scams: Contact the issuing company (Amazon, Google Play, etc.) to see if funds can be recovered.

4: Report the Scam

Reporting scams helps authorities track fraudsters and warn others. File reports with:

  • Federal Trade Commission (FTC): ReportFraud.ftc.gov
  • Your state’s Attorney General’s Office
  • FBI Internet Crime Complaint Center (IC3) for online scams: ic3.gov
  • Local law enforcement if the scam involved significant financial loss or identity theft.

Providing details about the scam can help authorities investigate and potentially prevent others from becoming victims.

5: Protect Against Identity Theft

If you shared personal details such as your Social Security number, driver's license, or date of birth, take extra precautions to prevent identity theft.

  • Place a fraud alert on your credit report with Experian, Equifax, and TransUnion.
  • Consider a credit freeze to block new accounts from being opened in your name.
  • Monitor your credit report for unauthorized activity at AnnualCreditReport.com.
  • Sign up for identity theft protection services if you believe your information has been stolen.

6: Warn Others and Stay Vigilant

Scammers rely on victims staying silent, so spreading awareness can prevent others from falling for the same scheme.

  • Inform family and friends if you were targeted so they can watch for similar scams.
  • Report fraudulent social media accounts, emails, or websites to the platform hosting them.
  • Stay updated on new scams by checking government fraud prevention sites.

Checklists, Templates, & Worksheets

Frequently Asked Questions

Scammers may pose as creditors, charities, or financial advisors to exploit vulnerability.
Notify financial institutions, freeze credit, and change account passwords immediately.
Report it to the Federal Trade Commission (FTC), credit bureaus, and the affected institution.
Contact major credit bureaus (Experian, Equifax, and TransUnion) to place a freeze on your credit file.
Yes, by setting up two-factor authentication and monitoring account activity regularly.

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Financial Literacy For Spouses

Disclaimer: The information provided on this page is for general informational purposes only and should not be considered legal advice. Please consult with a qualified attorney for advice specific to your situation.