Amazon: How to Close An Account After Someone Dies

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Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

Remember to Ask Three Questions

By asking (and saving the answers to) three specific questions, you will streamline the estate transition process for your heirs, ensure that no benefits are overlooked, and ultimately make it easier for heirs and beneficiaries during a challenging time.

Contact Information & Company-Specific Information

When managing a loved one's digital assets after their passing, knowing how to close and transition their accounts is essential.

Website

Customer Support Contact Information

  • Phone Number: 1-888-280-4331
  • Online form: URL
  • Support page: URL
  • X (Formerly Twitter): @amazonhelp

Notes & Tips

  • Instructions if you have access to the deceased’s account: URL
  • Instructions if you do not have access to the deceased’s account: URL

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