Alaska Airlines: How to Close An Account After Someone Dies

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When you fly Alaska Airlines, find flights to 1,000+ destinations worldwide with oneworld® Alliance member airlines and Alaska's Global Partners.

Remember to Ask Three Questions

By asking (and saving the answers to) three specific questions, you will streamline the estate transition process for your heirs, ensure that no benefits are overlooked, and ultimately make it easier for heirs and beneficiaries during a challenging time.

Contact Information & Company-Specific Information

When managing a loved one's digital assets after their passing, knowing how to close and transition their accounts is essential.

Website

Customer Support Contact Information

  • Phone Number: 1-800-654-5669
  • Online form: URL
  • Support page: URL
  • X (Formerly Twitter): @AlaskaAir

Notes & Tips

  • How to Transfer Points: E-mail Mileage.plan@alaskaair.com with a copy of a death certificate and Mileage Plan number and then the Mileage Plan number of the account you would like the miles moved to.

Reservations / pre-flight questions

  • 1-800-252-7522 (1-800-ALASKAAIR)

Group travel hours:

  • 6:00 am – 6:00 pm PT, Monday-Friday | 7:30 am – 6:00 pm PT, Saturday

Guest care for post-flight questions / complaints

  • 1-800-654-5669
  • Hearing and speech disability (TTY) access is available. Dial 711 for relay services.

Post-flight hours:

  • 7:00 am – 7:00 pm PT, Monday-Friday | 8:00 am – 5:00 pm PT, Saturday

Mileage Plan Account

  • 1-800-654-5669
  • Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
  • Account hours: 7:00 am – 7:00 pm PT, Monday-Friday | 8:00 am – 5:00 pm PT, Saturday

Corporate offices

  • 206-433-3200
  • Alaska Airlines, P.O. Box 68900, Seattle, WA 98168-0900