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Checklist: Questions to Ask When Considering an Assisted Living Facility

Choosing the right assisted living facility is a critical decision to ensure your loved ones receive the care, comfort, and safety they deserve. This checklist is designed to guide you through the key questions to ask, helping you make an informed choice that aligns with their needs and preferences. Whether you’re exploring options for the first time or revisiting decisions, this resource will help you evaluate facilities and find the best fit for your family.

  • What is the facility’s licensing status, and is it up to date?
  • What is the staff-to-resident ratio during the day and at night?
  • How long has the facility been in operation?
  • Is the facility accredited or certified by a recognized organization?

  • What is the monthly cost, and what services are included in the base price?
  • Are there additional fees for specific services or activities?
  • Is there a deposit or entrance fee, and is it refundable?
  • What happens if the resident’s financial situation changes?
  • Is there a contract, and can you review it before signing?

  • What medical services are available on-site (e.g., doctor visits, physical therapy)?
  • Are staff trained to handle specific health conditions like dementia or diabetes?
  • What is the protocol for emergencies, such as falls or health crises?
  • How are medications managed and administered?
  • Are there wellness programs or health monitoring services?

  • What types of rooms or apartments are available (private, shared, size)?
  • Are residents allowed to bring their own furniture or décor?
  • Is there an emergency alert system in the rooms?
  • How often are housekeeping and laundry services provided?

  • How many meals are provided daily, and what is the meal schedule?
  • Can special dietary needs or restrictions be accommodated?
  • Are residents involved in meal planning or preparation?
  • Can family or guests join for meals, and is there an extra fee?

  • What activities and programs are offered daily, weekly, or monthly?
  • Are there opportunities for socializing and making friends?
  • Are outings or transportation to external activities provided?
  • Are there spiritual or religious services available?

  • What measures are in place to ensure resident safety (e.g., secure entry, staff monitoring)?
  • Are there fire safety protocols, and when was the last inspection?
  • How are visitors managed to ensure security?

  • What is the visitation policy?
  • Can residents leave the facility temporarily (e.g., vacations, family visits)?
  • What is the discharge policy if the resident’s needs change or cannot be met?

  • How does the facility communicate with families about residents’ health or well-being?
  • Are there regular updates, meetings, or family involvement opportunities?
  • Is there a family liaison or point of contact?

  • Is the facility for-profit or non-profit?
  • How does the facility allocate its resources?
  • Are there differences in pricing, services, or resident experience between their facilities and other types?

  • Can the facility provide references from current residents or their families?
  • What do online reviews or community ratings say about the facility?
  • Can you take a tour, and are there virtual options for remote family members?

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