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UID:10000138-1781704800-1781708400@buriedinwork.com
SUMMARY:Advanced Hospice Partnership Strategies - Free Webinar
DESCRIPTION:This advanced webinar moves beyond basic hospice collaboration to equip funeral and cremation providers with four actionable strategies that transform casual hospice relationships into strategic partnerships generating measurable results. \nParticipants will explore in-depth implementation of Charity Care Certificates\, Private Hospice Portals\, Transfer Recommendation Cards\, and strategic social media engagement with hospice care team members. Participants will leave with actionable strategies\, visual examples\, and practical frameworks to position their funeral home as the preferred provider among hospice teams while serving families with dignity and excellence. \nRegister to attend this virtual webinar. \nSpeaker: \nLacy Robinson brings over 20 years of expertise in developing and facilitating customer service training programs tailored for funeral home clients. As an instructor at Worsham College of Mortuary Science\, she teaches Fundamentals of Customer Service and conducts training programs for Johnson Consulting Group clients. Lacy co-authored the book Engaging the Heart of Hospice – Making Funeral and Memorial Services an Extension of Hospice Care with Greg Grabowski\, founder of Hospice Advisors. \nA licensed funeral director/embalmer and certified funeral celebrant\, Lacy has served as a board member for the Selected Independent Funeral Homes Educational Trust and the APFSP Board of Trustees. She holds degrees from Georgetown College and Mid-America College of Funeral Service and an MBA in Bourbon Tourism and Event Planning from Midway University. \nLacy is an accomplished member of Toastmasters and actively volunteers for Hosparus Health in Louisville\, Kentucky\, Lacy is also the founder of the Bourbon Legends Tour\, which offers luxury tours to the final resting places of Kentucky’s bourbon legends.
URL:https://buriedinwork.com/event/advanced-hospice-partnership-strategies-free-webinar/
LOCATION:Virtual Event
CATEGORIES:Workshop
ATTACH;FMTTYPE=image/png:https://buriedinwork.com/wp-content/uploads/2026/05/640x200.png
ORGANIZER;CN="Cremation Association of North America (CANA)":MAILTO:info@cremationassociation.org
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