PayPal: How to Close An Account After Someone Dies

PayPal Logo

PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers; it serves as an electronic alternative to traditional paper methods such as checks and money orders.

Remember to Ask Three Questions

By asking (and saving the answers to) three specific questions, you will streamline the estate transition process for your heirs, ensure that no benefits are overlooked, and ultimately make it easier for heirs and beneficiaries during a challenging time.

Contact Information & Company-Specific Information

When managing a loved one's digital assets after their passing, knowing how to close and transition their accounts is essential.

Website

Customer Support Contact Information

  • Phone Number: 1 -888-221-1161
  • Online Form: URL
  • Support Page: URL
  • X (Formerly Twitter): @AskPayPal

Notes & Tips

  • Specific instructions on deleting an account here (requires deceased’s username and password)
  • Bereavement email address here