Microsoft: How to Close An Account After Someone Dies
Remember to Ask Three Questions
Contact Information & Company-Specific Information
When managing a loved one's digital assets after their passing, knowing how to close and transition their accounts is essential.
Website
Customer Support Contact Information
- Phone Number: Not Provided/Not Available
- Online Form: URL
- Support Page: URL
- X (Formerly Twitter): @MicrosoftHelps
Notes & Tips
- Close account
- Accessing Outlook.com, OneDrive and other Microsoft services when someone has died
- Email the Microsoft Custodian of Records at msrecord@microsoft.com