Citigroup Inc: How to Close An Account After Someone Dies

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Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Remember to Ask Three Questions

By asking (and saving the answers to) three specific questions, you will streamline the estate transition process for your heirs, ensure that no benefits are overlooked, and ultimately make it easier for heirs and beneficiaries during a challenging time.

Contact Information & Company-Specific Information

When managing a loved one's digital assets after their passing, knowing how to close and transition their accounts is essential.

Customer Support Contact Information

  • Phone Number: 1-800-950-5114
  • Online Form: Not Provided/Not Available
  • Support Page: URL
  • X (Formerly Twitter): @AskCiti

Notes & Tips

  • Instructions if you do not have access to the deceased’s account here